Person
Person

2024

2024

2024

First Acceptance

McDonald’s, the brand with the golden arches is the largest fast-food company in the United States. With the food and beverage industry growing every day, good is brewing with delicious McCafé beverages and baked goods.

McDonald’s, the brand with the golden arches is the largest fast-food company in the United States. With the food and beverage industry growing every day, good is brewing with delicious McCafé beverages and baked goods.

McDonald’s, the brand with the golden arches is the largest fast-food company in the United States. With the food and beverage industry growing every day, good is brewing with delicious McCafé beverages and baked goods.

Branding

Branding

Branding

Packaging

Packaging

Packaging

Campaign

Campaign

Campaign

First Acceptance- Agent Portal

First Acceptance- Agent Portal

First Acceptance- Agent Portal

Faster resolutions for happier policyholders

A product that is made for the largest consumer group today

First Acceptance insurance agent portal, an initiative to prioritize efficiency gains, personalized customer experiences, and robust risk mitigation. Policy services agent portal addresses these imperatives by seamlessly helping agents to move more intuitively and providing best customer service. This intelligent digital platform empowers the insurance agents and enhances customer satisfaction.

Brand Vision

Brand Vision

Brand Vision

Brand Vision

From dense and dated systems to more intuitive workflows that allows agents to resolve issues faster. Increase service representative productivity, improve customer experience, reduce manual processes, reduce case resolution time

Aligned all the information architecture and hierarchy to avoid cognitive load. But also to enable the visibility of every key detail and also accessible enough to be able to toggle between different sections of the policy. For multiple agents that view a policy and try to find the hold off, display critical status, messaging and required documentation.

Aligned all the information architecture and hierarchy to avoid cognitive load. But also to enable the visibility of every key detail and also accessible enough to be able to toggle between different sections of the policy. For multiple agents that view a policy and try to find the hold off, display critical status, messaging and required documentation.